Shipping Policy

Shipping Policy for [humidifier sales]

At humidifier sales, we strive to provide our customers with the best shopping experience possible, which includes delivering your orders in a timely and efficient manner. Below is an overview of our shipping policy to ensure you are informed every step of the way.

1. Order Processing

Once you place your order, we aim to process it as quickly as possible. Orders are typically processed within 1–2 business days (Monday to Friday, excluding public holidays). Please note that orders placed after business hours or on weekends will be processed the following business day.

2. Shipping Methods and Delivery Times

We offer various shipping methods, each with its own estimated delivery time:

• Standard Shipping: 2-7 business days (depending on destination).

• International Shipping: 4-11 business days (depending on the destination country).

The exact delivery time for your order will depend on the shipping method selected at checkout, as well as the delivery address. Once your order has shipped, you will receive a tracking number so you can monitor its progress.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery address. You will be able to view the shipping cost during checkout before completing your purchase.

• Free Shipping: We offer free standard shipping on orders over €50

For international orders, shipping fee under €50 are €5 shipping costs.

4. International Shipping

We currently offer international shipping to select countries. If you are unsure whether we ship to your country, please contact our customer support team, and they will assist you.

Please be aware that international shipments may be subject to customs fees, taxes, and import duties. These fees are the responsibility of the customer and are not included in the shipping costs.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your shipment on the carrier’s website.

If you experience any issues with tracking, please feel free to contact our customer support team, and we will assist you.

6. Shipping Delays

While we make every effort to ensure your order arrives on time, shipping delays can occur due to factors beyond our control, such as severe weather, customs delays, or carrier issues. If your package is delayed, please contact our customer support team for assistance.

7. Incorrect Address

Please ensure that the shipping address you provide is correct before completing your order. We are not responsible for delays or lost packages due to incorrect address details provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will make every effort to update the address before the package ships.

8. Lost or Damaged Shipments

In the unfortunate event that your order is lost or damaged in transit, please contact us within [X] days of the estimated delivery date. We will investigate the issue with the carrier and work to resolve it as quickly as possible, either by issuing a replacement or a refund.

9. Returns and Exchanges

If you are not completely satisfied with your purchase, please refer to our [Return and Exchange Policy] for detailed instructions on how to return or exchange your items. Please note that shipping fees are non-refundable unless the return is due to an error on our part.

 

10. Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to reach out to our customer support team at 9g8yb75pw8@privaterelay.appleid.com or +31 6 82867717. We’re here to help!

Thank you for shopping with humidifier sales. We value your business and look forward to delivering your order in the best possible time frame!